Board of Intermediate Education, M.S. Jr. College(Hyd.)
Completed high school with a strong emphasis on science and mathematics, establishing a solid foundation for further studies in engineering and technology. Engaged in extracurricular activities that enhanced leadership, teamwork, and problem-solving skills, preparing for a successful academic and professional career.
Board of Secondary Education, St. Hassan High School(Mogalpura-Hyd.)
Graduated high school with a focus on science and mathematics, establishing a strong base for advanced studies in computer science. Actively participated in extracurricular activities that enhanced leadership, teamwork, and problem-solving skills, preparing for further academic and career pursuits.
Skills
Customer Service Excellence: Experienced in delivering high-quality customer support and ensuring client satisfaction.
Technical Support: Proficient in troubleshooting technical issues and providing effective solutions.
Data Management: Skilled in data entry, processing, and analysis to support business operations.
Process Optimization: Adept at identifying and implementing process improvements to enhance efficiency.
Professional Experience
Telezer Technologies
Business Process Associate – 2024 to Present
Provide exceptional customer service and support to clients, addressing their needs and resolving issues promptly.
Manage data entry and processing tasks, ensuring accuracy and efficiency in business operations.
Collaborate with team members to identify and implement process improvements, increasing operational efficiency.
Utilize technical skills to troubleshoot and resolve technical issues, maintaining smooth operations.
Connect With Me:
Skills:
Time Management Skills75%
Customer Service Champion80%
Data Analysis75%
CRM Software Proficiency65%
Call Data Management75%
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