AI voice and chat bots

AI voice bots that answer routine calls and pass on the rest.

Bots answer repeat questions, qualify leads and collect details. When a call needs a person, an agent takes over with the full transcript.

Ask for a bot demo See how a bot rolls out
  • Live in 24 hours, with the dialer, bots, numbers and carrier setup included in most cases. We confirm your scope when we talk.
  • Enquiries are handled 24x7.
  • 30+ AI voice bots running at the same time
  • 2,300+ Concurrent calls at peak
  • 1,000+ Contact center seats deployed

Call (+1) 888 465 5577 WhatsApp

Ask for a bot demo

Tell us your top call types, rough daily volume and your CRM or phone system. A consultant will follow up by email.

We reply to this address.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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info@telezer.com   (+1) 888 465 5577

Who this is for

Is this you?

Your agents answer the same questions all day, or callers wait when the queue is full. You want a bot to take the simple work, with a clear path to a person.

A good fit if

  • You have high volumes of repeat calls, such as order status, reminders or lead qualification.
  • You want a bot that says it is automated and hands over to a person.
  • You want to start on a share of calls and widen from there.

Not a fit if

  • You want a price list before any conversation. We quote in writing, to your scope.
  • Your calls need judgement or empathy from the first sentence. Those stay with your people.
  • You need legal advice on your rules. We confirm in writing what we support, and we do not give legal advice.
How it works

From first call to live work.

  1. Pick the callsWe find the repeat requests with the most volume.
  2. Write the flowWe draft what the bot says, asks and does, and when it hands over.
  3. Test with youYou hear the calls and approve the flow before it takes live traffic.
  4. Go live on a shareA person reviews every handover while volume is small.
  5. Widen coverageWe add call types as the transcripts show what the bot handles well.
What is included

What you get.

We will show you a bot on a live call and suggest a first pilot.

Ask for a bot demo
  • Voice bots for inbound and outbound calls: greetings, qualification, reminders and simple support
  • Chat and WhatsApp bots on the same knowledge base
  • A bot that says it is automated at the start of every call
  • Handover to your agents with the transcript attached
  • Links to your CRM, helpdesk or dialer, built and tested before go-live
  • Bots in 50+ languages, set up in the language you need
  • Transcript review: we read what the bot missed and update the flows
  • Optional: Telezer agents to take the handovers
Proof

Bots in daily use.

  • 30+AI voice bots running at the same time
  • 2,300+Concurrent calls at peak
  • 1,000+Contact center seats deployed

Telezer has run contact center operations since 2017, delivering from Hyderabad, India for businesses across the US, India and the UAE.

FAQ

Questions buyers ask first.

Have a question that is not here?

Add it to the form. A consultant will answer it when they follow up.

Ask your question
Related
What is an AI voice bot for a call center?
It answers or places phone calls and holds a spoken conversation to finish a set task, such as booking an appointment, checking an order or qualifying a lead. When it cannot help, or the caller asks for a person, it transfers the call to an agent with the context.
Will callers know it is a bot?
Yes. The bot says it is automated at the start. We do not disguise bots as people.
What happens when the bot cannot help?
It hands the call or chat to an agent in your queue with the transcript and any details already captured, so the caller does not repeat themselves.
Which languages do the bots speak?
We support 50+ languages and set the bot up in the language you need. Tell us the languages your customers use.
Does it connect to my CRM or phone system?
We build and test the connections before go-live. Tell us what you use and we will confirm what we can connect.
Do the bots replace my agents?
No. The bots take routine calls so your agents spend their time on calls that need a person.
Can the bots answer calls at any hour?
Yes. The voice bots answer calls at any hour, every day, and hand anything that needs a person to an agent with the transcript. Human agent hours are Monday to Saturday, 10 AM to 7 PM IST and 8 AM to 6 PM ET.
How is a pilot priced?
We do not publish prices. We scope the work on a call and quote in writing.
How fast can we go live?
You can be live in 24 hours, with the dialer, bots, phone numbers and carrier setup included in most cases. We confirm your scope when we talk, then set up and test before live work starts.
Talk to a consultant

Tell us which calls to take off your agents.

We will show you a bot on a live call and suggest a first pilot.

Useful to include
  • Your top call types
  • Your rough daily call volume
  • Your CRM or phone system

Ask for a bot demo

Tell us your top call types, rough daily volume and your CRM or phone system. A consultant will follow up by email.

We reply to this address.
Include your country code, for example +1, +44, +91 or +971.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Request ready, not sent yet.

This preview is not connected to our inbox, so nothing has been delivered. To reach a consultant now, email info@telezer.com or call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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