Back office outsourcing

Back office work done by a team that checks every output.

Data entry, document and order processing, verification and reconciliation. We follow rules you write down and return work with an audit trail.

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  • Enquiries are handled 24x7.
  • 3 Markets served: US, India, UAE
  • 1,000+ Contact center seats deployed

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Talk to a consultant

Describe the task, the system you use and the weekly volume. A consultant will follow up by email.

We reply to this address.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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info@telezer.com   (+1) 888 465 5577

Who this is for

Is this you?

Your team spends hours each week on data entry, orders, document checks or record updates. The work repeats, but it still needs care. You want it off your desk without losing control.

A good fit if

  • You have rule-based, repeatable paperwork or an order backlog.
  • You want checked output and an audit trail.
  • You want to start with a pilot batch.

Not a fit if

  • You want a price list before any conversation. We quote in writing, to your scope.
  • The work needs judgement and no written rules can describe it.
How it works

From first call to live work.

  1. Write the process downWe walk through the task and agree what accurate output looks like.
  2. Process a pilot batchWe check a sample batch against your expectations before anything scales.
  3. Add volume with samplingSampling and second-person review are built into the workflow.
  4. Read the error trendsWe review errors and turnaround with you and tighten the process.
What is included

What you get.

We will say what we can take and propose a pilot batch.

Talk to a consultant
  • Data entry and migration from forms, scans and emails, with validation rules
  • Document processing: sorting, indexing, extraction and filing
  • Order and request processing within an agreed turnaround
  • Verification against source documents, with a second person on critical fields
  • Reconciliation across systems, with reports on a schedule
  • Role-based access and written procedures for every workstream
Proof

A team that runs operations daily.

  • 3Markets served: US, India, UAE
  • 1,000+Contact center seats deployed
  • Second-person checksOn critical fields, with an audit trail on returned work
  • Pilot batch firstChecked against your expectations before anything scales
  • Quote in writingWe scope the work on a call and quote to your scope

Telezer has run contact center operations since 2017, delivering from Hyderabad, India for businesses across the US, India and the UAE.

FAQ

Questions buyers ask first.

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Related
What does back office outsourcing cover?
Rule-based, repeatable work: data entry, document indexing, order and request handling, verification and reconciliation. If the task follows a defined process, we can usually support it.
How do you keep accuracy high?
Through written procedures, validation rules, sampling and second-person review of critical fields. We start with a pilot batch so you can compare the output with your expectations.
Can we audit the work?
Yes. Activity is logged and each process is documented. Tell us which records or reports your auditors expect and we will confirm what we can provide.
How do documents reach you?
Through a secure method we agree with you, such as access to your own systems or an encrypted file channel. We write down who may access the files before work begins.
How do you protect our data?
We agree access rules and data handling with you in writing before work starts. We do not list certifications.
How is it priced?
It depends on the type and volume of work. We explain the model on the first call and quote in writing.
Talk to a consultant

Tell us the work you want off your desk.

We will say what we can take and propose a pilot batch.

Useful to include
  • The task you want to hand over
  • The system you use
  • The weekly volume

Talk to a consultant

Describe the task, the system you use and the weekly volume. A consultant will follow up by email.

We reply to this address.
Include your country code, for example +1, +44, +91 or +971.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Request ready, not sent yet.

This preview is not connected to our inbox, so nothing has been delivered. To reach a consultant now, email info@telezer.com or call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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