Contact center and BPO for the UAE and GCC

Contact center and BPO teams for businesses in the UAE and GCC.

We run inbound and outbound teams on voice, chat and email, and handle back-office work. Service is in English, with a UAE number to reach us.

Talk to a consultant See what we can run for you
  • Live in 24 hours, with the dialer, bots, numbers and carrier setup included in most cases. We confirm your scope when we talk.
  • Enquiries are handled 24x7.
  • 36,000+ Inbound calls answered a day
  • 2.3M+ Outbound calls in a single day
  • 3 Markets served: US, India, UAE

Call (+971) 56 451 8180 WhatsApp

English-language service for the UAE and GCC.

Talk to a consultant

Share your channels, languages and volume. A consultant will follow up by email.

We reply to this address.
Include your country code, for example +1, +44, +91 or +971.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Request ready, not sent yet.

This preview is not connected to our inbox, so nothing has been delivered. To reach a consultant now, email info@telezer.com or call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Who this is for

Is this you?

You operate in Dubai, elsewhere in the UAE or the GCC. You need support, sales calling or back-office capacity, and you want a partner you can reach on a UAE number, with the scale of a larger operation behind it.

A good fit if

  • You operate in the UAE or the GCC and serve customers in English.
  • You need support, sales calling or back-office capacity.
  • You want a partner you can reach on a UAE number.

Not a fit if

  • You want a price list before any conversation. We quote in writing, to your scope.
  • You need service in a language other than English. Ask us first and we will confirm in writing.
  • You need legal advice on your rules. We confirm in writing what we support, and we do not give legal advice.
How it works

From first call to live work.

  1. Talk to a consultantBy phone or video call, at a time that suits you.
  2. ScopeLanguages, channels, hours, volumes, systems.
  3. PilotA small team starts on live work.
  4. ReviewYou see the results against a scorecard you approve.
  5. ScaleGrow the team, and add back-office or dialer work if useful.
What is included

What you get.

A consultant will respond with a plan for a first pilot.

Talk to a consultant
  • Inbound and outbound contact center teams (voice, chat, email)
  • Back-office processing: data, orders, documents and records
  • A dialer we set up and run for your campaigns
  • AI voice, chat and WhatsApp bots with handover to a person
  • A named owner and scheduled reports
  • A UAE phone line to reach your program team
Proof

Operating at scale.

  • 36,000+Inbound calls answered a day
  • 2.3M+Outbound calls in a single day
  • 3Markets served: US, India, UAE

We have worked since 2017 across 4 regions, including the Middle East.

FAQ

Questions buyers ask first.

Have a question that is not here?

Add it to the form. A consultant will answer it when they follow up.

Ask your question
Related
How do we reach you in the UAE?
Call (+971) 56 451 8180 or message us on WhatsApp on the same number. Enquiries are handled 24x7.
What languages do you support?
Our service is in English. If you need another language, ask us and we will confirm in writing what we can offer.
Which hours can you cover?
Our support hours are Monday to Saturday, 10 AM to 7 PM IST and 8 AM to 6 PM ET. Enquiries are handled 24x7. Tell us your working week and we will confirm in writing what we can cover.
Can you work with our systems?
We set up and test links to your CRM and systems before go-live. Tell us what you use and we will confirm what we can connect.
What about local rules and data residency?
Tell us the rules that apply to you. We agree data handling in writing before work starts. We do not give legal advice and we do not list certifications.
Can we start small?
Yes. Most programs start with one queue or one campaign.
How fast can we go live?
You can be live in 24 hours, with the dialer, bots, phone numbers and carrier setup included in most cases. We confirm your scope when we talk, then set up and test before live work starts.
Talk to a consultant

Tell us what you want to run.

A consultant will respond with a plan for a first pilot.

Useful to include
  • The channels you need
  • The languages your customers use
  • Your expected volume

Talk to a consultant

Share your channels, languages and volume. A consultant will follow up by email.

We reply to this address.
Include your country code, for example +1, +44, +91 or +971.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Request ready, not sent yet.

This preview is not connected to our inbox, so nothing has been delivered. To reach a consultant now, email info@telezer.com or call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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