Contact center, BPO and dialer for Indian businesses

Contact center, BPO and dialer from a team based in Hyderabad.

We run inbound and outbound teams for businesses in India, handle back-office work, and set up and run the dialer for you, by the agent seat, on IST working hours.

Get a callback See what we can run for you
  • Live in 24 hours, with the dialer, bots, numbers and carrier setup included in most cases. We confirm your scope when we talk.
  • Enquiries are handled 24x7.
  • 2.3M+ Outbound calls in a single day
  • 36,000+ Inbound calls answered a day
  • 1,000+ Contact center seats deployed

Call (+91) 855 589 3153 WhatsApp

Working hours: Monday to Saturday, 10 AM to 7 PM IST.

Get a callback

Share your channels, languages, volumes and whether you need agents, the dialer or both. A consultant will follow up by email or phone.

We reply to this address.
Include your country code, for example +1, +44, +91 or +971.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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This preview is not connected to our inbox, so nothing has been delivered. To reach a consultant now, email info@telezer.com or call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Who this is for

Is this you?

You are an Indian business with a calling, support or processing need. You may run a small call center that needs a better dialer, or you may want a managed team so you do not hire and train the agents yourself. You want a partner that works in your own time zone.

A good fit if

  • You are an Indian business serving customers by phone, chat or email.
  • You need agents, a dialer by the seat, back-office work, or a mix.
  • You want a partner that works IST hours.

Not a fit if

  • You want a price list before any conversation. We quote in writing, to your scope.
  • You are a US business looking for an India-based team. See the page for US businesses.
How it works

From first call to live work.

  1. Talk to a consultantBy phone or video call, at a time that suits you.
  2. ScopeChannels, languages, volumes, hours, systems.
  3. Written planTeam size, scripts or call flow, scorecard, reporting, and the dialer if you want it.
  4. PilotA small team or a few dialer seats go live on a real campaign.
  5. Review and scaleYou see scored calls and reports. We add agents or seats after you approve.
What is included

What you get.

A consultant will suggest a first pilot.

Get a callback
  • Trained inbound and outbound agents on voice, chat and email
  • A dialer we set up and run for your campaigns, available per agent seat, billed monthly
  • Back-office processing: data, orders, documents and records
  • AI voice, chat and WhatsApp bots with handover to a person
  • A team lead, a named owner and scheduled reports
  • Working hours in IST, Monday to Saturday, 10:00 AM to 7:00 PM
Proof

Operating since 2017.

  • 2.3M+Outbound calls in a single day
  • 36,000+Inbound calls answered a day
  • 1,000+Contact center seats deployed
FAQ

Questions buyers ask first.

Have a question that is not here?

Add it to the form. A consultant will answer it when they follow up.

Ask your question
Related
Where are you based?
Hyderabad, India, working IST hours. Call (+91) 855 589 3153. Enquiries are handled 24x7.
What hours do you work?
Monday to Saturday, 10:00 AM to 7:00 PM IST. Tell us if you need other hours and we will confirm in writing what is possible.
Do you sell the dialer alone?
Yes. You can take the dialer by the agent seat and run your own agents, or take agents and dialer together. We do not publish prices. Tell us your seat count and we will quote.
Can you work under our brand?
Yes, that is your choice. Bots always say they are automated.
How do you handle calling rules in India?
Tell us which rules apply to your campaigns, for example consent and do-not-call rules. We confirm in writing what the dialer and our team support before you sign. We do not give legal advice, and we do not list certifications.
How is it priced?
It depends on channels, hours, team size and seats. We explain the model on the first call and quote in writing.
Can we start small?
Yes. Most programs begin with one campaign or a few seats.
How fast can we go live?
You can be live in 24 hours, with the dialer, bots, phone numbers and carrier setup included in most cases. We confirm your scope when we talk, then set up and test before live work starts.
Talk to a consultant

Tell us what you want to run.

A consultant will suggest a first pilot.

Useful to include
  • The channels you need
  • The languages your customers use
  • Your volumes
  • Whether you need agents, the dialer or both

Get a callback

Share your channels, languages, volumes and whether you need agents, the dialer or both. A consultant will follow up by email or phone.

We reply to this address.
Include your country code, for example +1, +44, +91 or +971.
A few lines is enough: your channels, team size or project.

Enquiries are handled 24x7. We use your details only to reply to you.

By sending this form you agree that we may contact you about your request. See our Privacy Policy.

Thanks, we have your request.

A consultant will reply to you as soon as we can. If it is urgent, call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

Request ready, not sent yet.

This preview is not connected to our inbox, so nothing has been delivered. To reach a consultant now, email info@telezer.com or call (+1) 888 465 5577. Hours: Monday to Saturday, 10AM to 7PM IST or 8AM to 6PM ET.

info@telezer.com   (+1) 888 465 5577

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